Beating back too many brokers’ wrongheaded mentality: ‘Keep the shipper happy no matter what it costs the carrier’
I’ve written about avoid-like-the-plague “right of offset,” or setoff, language in contracts between carriers and partner brokers in recent months more than once.Such language allows a broker a way to do what is spelled out in the title of this post, which is itself a paraphrase of the original, not-so-sanitized way too many brokerages’ mentalities have been described to me over the years. Essentially, if a carrier agrees in a contract to give the broker the right to offset their payments for cargo claims that arise and aren’t covered by the cargo insurance, the broker is free to deduct the cost of that claim from future loads hauled, to the benefit of the customer making the claim.
Read more at : https://www.overdriveonline.com/beating-back-too-many-brokers-wrongheaded-mentality-keep-the-shipper-happy-no-matter-the-effect-on-the-carrier/
Article by : Todd Dills
Source : http://www.overdriveonline.com